Authorised Distributor
Deliveries
Fast Deliveries from Aerobolt. Service with a smile!
Huck Aerobolt prides itself on treating orders as URGENT with fast dispatch times. When seeking Huck bolts, rivets, nutserts, rivnuts, adhesive, tools and so much more there is only one helpful award wining destintation - Huck Aerobolt. Australia's #1 official Huck bolt & structural rivet distributor. Listed below are some frequently asked questions regarding deliveries.
What should I do if I only receive part of my order?
In the event of a partial delivery, you can track the status of your remaining order after logging in and checking “My Orders” in the “My Account” section.
Otherwise, contact us and we will follow up.
How long will my delivery take?
This depends on your location and courier selection. We offer next-day delivery to most areas of Sydney. Deliveries to other Australian cities like Melbourne, Brisbane or Canberra arrive in 1-2 business days. Areas such as regional South-Eastern Australia, Adelaide, Hobart and Perth can take 2-4 business days.
Do you deliver to New Zealand or Asia?
We don't accept international orders online, however please contact us if you'd like to arrange an ex-works pickup from our warehouse.
How do I return a product to Huck Aerobolt?
You will need to organise a authorised return, contact the Huck Aerobolt customer service team for return approval.
Do I need to be available to accept delivery?
Most courier companies no longer require a signature upon delivery, allowing them to leave the parcel without contact. Please note, non-delivery claims will not be accepted if the courier company has confirmed delivery.
If this is a concern, consider a delivery address where somebody will be able to accept the goods. Or provide us with instructions to leave at a discrete spot. Alternatively you can collect from the warehouse in Minto, in South Western Sydney.
How much do you charge for freight?
Delivery charges are dependent on a few considerations including postcode, package dimensions and weight. Plus delivery type options, standard, express, etc.
Do you deliver to PO boxes?
If the goods fit in an Australia Post satchel the answer is yes.
What should I do if my order is late?
We strive to ensure all deliveries are received within a reasonable time frame. If you have been tracking your order and notice that there is a significantly delay, simply contact us.
Does Huck Aerobolt have a Return Policy?
We aim to have satisfied customers and offer a 31 Day Satisfaction Guarantee. If you are unhappy with the product, simply contact us for a return approval. If returning a tool please ensure the tool and its outer casing are in pristine condition. We don't accept product returns for items that are special orders i.e. Aerobolt have brought in on your behalf, or a made to order product, so kindly ensure you have selected correctly. Please review our Terms of Supply and T&Cs (Terms & Conditions) for more information.
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