DELIVERIES
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In the event of a partial delivery, you can track the status of your remaining order after logging in and checking “My Orders” in the “My Account” section.
Otherwise, contact us and we will be happy to follow up on your order.
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This depends on your location and courier selection. We offer same or next-day delivery to most areas of Sydney for orders placed before 10:00am AEST. Interstate capital cities deliveries to Melbourne or Brisbane usually arrive in 1-2 business days. Areas such as regional South-Eastern Australia, Adelaide, Hobart and Perth can take 2-4 business days.
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To organise a return we have a return order form to complete. This is the starting point when seeking to return an item.
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Most courier companies no longer require a signature upon delivery, allowing them to leave the parcel at your door or at a directed discreet spot without contact. Please note, non-delivery claims will not be accepted if the courier has confirmed delivery.
If you are concerned about your delivery, please consider a delivery address where somebody will be able to accept delivery.
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Delivery charges are dependent on a few factors including your location, package dimensions, weight, and courier selection.
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Yes, we do if your goods fit in an Australia Post satchel.
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We strive to ensure deliveries are received within a reasonable time frame. If you have been tracking your order and notice that it is late, simply contact us and we will be happy to follow up on your delivery with the courier.
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We have a 31 Day Satisfaction Guarantee. To begin the process of returning an item we have a return order form to complete. Please review our Terms of Supply and T&Cs (Terms & Conditions) for more information.
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Yes, we are at 17 Pembury Road, MINTO NSW 2566. Our warehouse is open Monday to Friday, 8.00 to 4.00 pm, kindly provide us the time to pack the order.
PAYMENT
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Aerobolt accept payment via Visa & Mastercard online or via a payment link via our operating system. We do not collect credit card details via the phone. Alternatively, you can pay via EFT. When paying via EFT, please forward an official bank receipt if you seek quick despatch.
TECHNICAL
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Yes, we have a technically based sales team who can assist in finding the right fastener for your application. We can help with Huck bolts, Huck rivets, nutserts, rivnuts, adhesives, sealants and so much more. Including the tools to install these fasteners. We are big on rivets, so talk to Riley the rivet lad @ Aerobolt. To assist in selection kindly provide measurements, material depth and pictures.
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There are two reasons your rivet has failed, it could be a faulty rivet or an installation issue. Either way we offer a range of technical services, including rivet test lab facilities. We have teamed up with a NATA approved lab that undertakes laboratory rivet testing services. We are rivet experts, so for all rivets questions feel free to reach out to the Riley the rivet lad.
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Yes we stock genuine Huck rivets. We are Australia's #1 authorised Huck distributor since 1993 and committed to all things Huck.
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Yes we stock genuine Huck bolts. We are an authorised Huck distributor since 1993 and committed to all things Huck.
CERTIFICATIONS
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All Huck fasteners meet the requirements of AS9100, ISO9001, TSI16949 and ISO14001.
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All of Huck Aerobolt's suppliers meet Australian and/or international standards. Aerobolt only deals with manufacturers that are accredited, have a commitment to quality and can provide certificates of performance.
ORDERING
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Many regular customers phone their orders as their order history tend to eliminate issues. However with new enquiries, we are keen on minimising errors and seek a quick email or an official purchase order.
STOCK
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Huck Aerobolt has an extensive range of specialised products with a strong lean towards, Huck bolts, Huck rivets, structural rivets, pop rivets, nutserts, rivnuts, rivet nuts, adhesives, sealants, furniture hardware and tools. If you can't find what you are looking for online, chances are we do not stock the item.
WRONG GOODS
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Yes, you can return within 31 days of the purchase date. To begin the return process complete the return order form found in the footer.
PRICING
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We price match and will better the price for you*, as long as the product is like for like subject to conditions. Let us know when you find a better priced item.